Just business, not personal

A huge advantage to working with a real estate Agent (Realtor) is having the Agent buffering the personalities of the parties involved. If you have chosen your Realtor through careful consideration you should have somebody you know and trust - highly referred. The Buyer gets to talk directly with their preferred Agent and the Seller discusses their business only with their desired Agent. This could be one of the top values in having a Realtor involved with the transaction that goes most unnoticed, rarely discussed.

A willing seller needs a qualified buyer to purchase and complete the transaction. This sounds simple enough only people are involved, highly emotional people. The seller wants to sell, the buyer wants to buy. But what happens if the two parties don't personally get along? What if they have some fundamental differences and "would never hang out"? This matters little to the business of buying/selling real estate. The Realtors do this work on a regular basis. If a seller or buyer has not moved / bought a home in 20 years, the principal is going to be WAY out side their comfort zone. Their ability to trust the Realtor will be key to their own sanity during the process.

Choosing your professional Agent (Realtor) is the first step, then getting out of your comfort zone to trust that Realtor to do what they do is next. This scenario keeps communication in a professional order and reduces confusion. I am not saying it eradicates confusion (remember, people are involved) but it does help.