Thursday, November 17, 2011

Communication

In '95 my cell phone was just like Gordon Gieko's from the movie Wall Street. At the time the majority of phone interaction was over 'hard lines' with a random pager from time to time. Now the majority of phone communication is cell phones. It seems the last 36+ months (growth of smart phones) has provided even more diverse communication methods; texting, social media (basically emailing through facebook). Some still like to be called at their office or home 'hard lines'. Others like only cell phones while others like email. I am finding more people never listen to a voice mail deferring to email/text which decreases "phone tag".
In a transactional situation everybody should discuss how best to communicate (including a 'point person' in a marriage / couple situation) early on - set communication expectations because there are a ton of options. While typing messages & emails is very effective you can count on a necessity to talk directly and share ideas to develop strategy relative to the transaction.

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